Measure completed work
The scorecard starts with realized completed-job revenue rather than platform conversions or projected pipeline value.
Katy Plumbing · ServiceTitan growth
Revenue growth at scale, measured in completed work.
A four-year record of realized revenue growth, higher job volume, and stronger value per completed job, measured in ServiceTitan rather than inferred from marketing activity.
Source-documented metricsNamed client: Katy Plumbing2022–2025; 2026 YTD through July 24
+62.5%
Completed-job revenue growth
$9.43M to $15.32M
20,539
Completed jobs
Full-year 2025
+19.7%
2026 YTD revenue growth
Matched period through July 24
What CMS built
The result starts with the right system.
Katy Plumbing grew annual completed-job revenue from $9.43M in 2022 to $15.32M in 2025. More booked and completed jobs expanded operating throughput while revenue per completed job also increased. Through July 24, 2026 completed-job revenue was another 19.7% ahead of the same 2025 period.
The constraint
Clicks and leads cannot show whether growth reached the business.
The useful scorecard had to follow outcomes through ServiceTitan: jobs booked, jobs completed, jobs sold, completed-job revenue, and the value realized from each completed job. The case study reports those observed business outcomes without assigning them to a single marketing source or tactic.
The intervention
Build the handoffs, then measure the outcome.
Track operating capacity
Booked, completed, and sold job counts show whether increased demand made it through the operation.
Watch value per job
Revenue per completed job reveals whether revenue is growing faster than volume alone.
Keep attribution honest
Business growth is reported as an observed outcome, not causal credit for one campaign or channel without reconciled attribution.
The measured outcome
Context stays attached to every number.
The comparison below mirrors the source study and keeps its measurement window visible.
| Metric | 2022 | 2025 | Change |
|---|---|---|---|
| Completed-job revenue | $9.43M | $15.32M | +62.5% |
| Completed jobs | 14,768 | 20,539 | +39.1% |
| Booked jobs | 14,880 | 20,570 | +38.2% |
| Revenue per completed job | $638.74 | $746.07 | +16.8% |
What it means
In the matched January 1–July 24 window, completed-job revenue increased from $8.35M in 2025 to $10.00M in 2026. Completed jobs rose 5.3%, sold jobs rose 13.8%, and revenue per completed job reached $829.03.
Methodology & data notes
ServiceTitan historical facts were backfilled and verified July 29, 2026. Full-year comparisons use 2022–2025; the YTD comparison uses January 1–July 24 in both years. Revenue is dated to the completed-job day, and daily revenue totals reconcile to the available channel totals with zero mismatched revenue days. These are observed business outcomes, not causal credit for a single marketing source, campaign, or agency activity.
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