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HVAC marketing

Sell Replacements in July, and Fill April and October

Marketing built for a trade with two peaks, two troughs, and no room for a quiet April.

No obligation, and no contract required to get it.

How your trade actually runs

Two peaks, and everything decided between them

HVAC is not a steady business pretending to be seasonal. The summer and winter peaks are won or lost in the quiet months before them, when most companies cut spend and surrender the ground.

Replacement and repair are different buyers
One is an emergency with a price ceiling. The other is a considered purchase with financing questions. Marketed together, both convert badly.
Install capacity is the real constraint
Peak-season demand is not the problem. Having crews to install in the week the customer will actually commit is the problem.
Maintenance plans carry the shoulder seasons
They are the closest thing the trade has to recurring revenue, and they are almost never marketed like the asset they are.

Where we start

The three channels that move hvac first

We do not sell all eight services to everybody. These are the ones that pay first in this trade, the rest come later, if they earn a place.

  • Valley Plumbing
  • Ernie's Plumbing
  • Mark Johnson Plumbing
  • Heidler, Inc.
  • Red Rock Plumbing
  • Home Heroes
  • Mallick Plumbing
  • Perry Heating & Air
  • JAG Exteriors
  • Towers Plumbing
  • Isley Plumbing
  • Marlin Plumbing
  • Hafke Plumbing
  • Meyer's Heating & Cooling
  • Home Performance Pros
  • Water Heaters Any Time
  • Bullwinkle's
  • West Desert Plumbing
  • Summit Coatings

Still got questions?

What working with CMS actually sounds like

Home service owners talking about what changed after the marketing started answering for itself. No script, no actors, the people who hired us.

See verified client results

What you get

What we build for hvac

Everybody in your market gets busy in a heatwave. The difference between a good year and a great one is what you booked in the shoulder seasons and how many repair calls became replacements.

  • Top placement when systems fail and nobody is comparing
  • Maintenance agreements sold to the list you already own
  • Ad spend paced to capacity instead of burned at the peak
  • Review flow that feeds the map pack and your Local Service Ads

What it is costing you

Where the jobs are going instead

Two months a year decide everything

When the peaks are the only thing working, one mild summer takes the year with it. The shoulder seasons are where that risk gets removed.

Item 1

Replacements walk out the door

A twelve-year-old system is a replacement conversation nobody had. That margin leaves with the technician.

Item 2

Peak clicks cost the most

In July everyone bids on the same searches. Paying top price for repair leads with no replacement path is how budget disappears fastest.

Item 3
HVAC technician taking a gauge reading at an outdoor condenser unit

When the money is

The most extreme demand curve in home services.

Two peaks, two troughs, every year, and everybody in your market knows it. The advantage does not come from working the peaks harder, everyone does that. It comes from what you have booked in April and October.

WinterPeak

Heating failures. Emergency-led, price-insensitive, capacity-constrained.

SpringQuiet

The shoulder. Tune-ups and agreement sign-ups, or an empty schedule.

SummerPeak

Cooling failures and replacements. The busiest and most competitive window.

FallQuiet

The second shoulder, best window for planned replacements before the freeze.

A general pattern for this trade, not measured client data. Your market will have its own shape, and we build against that rather than against this.

What we fix

The three things holding hvac back

Not a generic marketing checklist with your trade pasted on top. These are the constraints that actually cap growth in this business.

01

Breaking the Feast-or-Famine Cycle

Summer and winter bring a flood of emergency calls. Spring and fall? Crickets. We break this cycle with evergreen SEO that drives leads year-round, combined with seasonal ad campaigns that ramp up before peak demand, so you're booking jobs in February, not just July.

02

Balancing Emergency Revenue With Recurring Revenue

Emergency AC repairs and furnace failures are urgent, but unpredictable. We balance your marketing between emergency Google Ads (for immediate revenue) and email/social campaigns promoting maintenance plans and tune-ups (for predictable, recurring revenue that stabilizes cash flow).

03

Growing Your Maintenance Agreement Base

Service agreements are the holy grail of HVAC. They guarantee recurring revenue, reduce seasonal volatility, and increase customer lifetime value by 3-5x. We build targeted campaigns, email sequences, post-service upsells, seasonal promotions, designed specifically to convert one-time service calls into long-term agreement holders.

What you get

The system we run for hvac

Every channel links through to exactly how it works, the same page any other client of ours reads before they sign.

See what it costs

Free hvac marketing analysis

Fill the shoulder season before it arrives

We will look at your seasonal spend, your agreement base, and the searches you are missing in the quiet months.

Chad and Boston Douglas, co-owners of Custom Marketing Solutions
ACCOUNTABILITYCUSTOM MARKETING SOLUTIONSPLEDGESINCE 2011

Our promise to you

Partner with a company that answers for the number.

“Handing your marketing to someone else means handing over the budget that keeps your crews busy. We don’t take that lightly.

So here’s what we commit to: you will always be able to see where your money went and what it produced, not buried in a report at the end of the quarter, but any day you want to look. We’ll tell you what isn’t working before you have to ask. And we’d rather turn down a fit that isn’t right than take money we can’t grow.

Thank you for trusting us with it.”

, Boston Douglas & Chad Westover

Read our story

In their words

What working with an accountable team actually looks like.

Read all reviews
CMS is a great partner and has enabled us to take our advertising to a whole new level. We now have a better understanding of all our efforts and are fortunate to have a very talented group of people at CMS who have our back at all times. We highly recommend their service and expertise to anyone seeking to take their marketing to new heights!

Cody Wilcox

Google Review

Charlie and Becky, and the team at Custom Marketing Solutions have elevated our marketing strategy to new heights. The CMS strategy allows us to track where our advertising dollars are being spent, which allows us to manage our marketing budget efficiency. They helped consolidate our websites into one location, and they dispute Local Service Ad calls that are irrelevant. The team is very professional, knowledgeable, and great to work with.

David Tebbs

Google Review

Set up a brief intro call

Tell us about your hvac business

We will look at your market before the call, so it is a conversation about your actual position rather than a generic pitch.

Or call (385) 360-1230

Book your strategy call

30 min

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  • Talk through your hvac market and growth goals
  • Review the biggest visible marketing opportunities
  • Leave with clear next steps, whether we work together or not

No contract, no obligation, no pitch deck.

Or call (385) 360-1230

Documented results

We have hvac on the record

Tracked revenue, attributable to the work. Every figure below comes from a real client account.

CMS is a great partner and has enabled us to take our advertising to a whole new level. We now have a better understanding of all our efforts and are fortunate to have a very talented group of people at CMS who have our back at all times. We highly recommend their service and expertise to anyone seeking to take their marketing to new heights!
Cody WilcoxGoogle Review

The honest comparison

Three ways to market an HVAC company

Every HVAC marketer can spend in July. The difference is what happens in the shoulder seasons and who answers for it.

Seasonal budget

Custom Marketing Solutions

Shifted ahead of the demand curve, not after the phones go quiet

A generalist agency
Flat monthly spend regardless of season
Handling it in-house
Cut in the slow months, which is when the ground is lost

Replacement versus repair

Custom Marketing Solutions

Separate campaigns and pages, because the buyers are not the same person

A generalist agency
Both lumped into one HVAC campaign
Handling it in-house
Whatever the website says, usually repair-led

Local Service Ads

Custom Marketing Solutions

Run as one budget with Google Ads and disputed when leads are junk

A generalist agency
A separate line item nobody reconciles
Handling it in-house
On, unmanaged, and quietly expensive

Maintenance plans

Custom Marketing Solutions

Marketed as the asset they are, because they carry the off-season

A generalist agency
Rarely part of the brief
Handling it in-house
Sold at the door, never marketed

Off-season demand

Custom Marketing Solutions

Built ahead of time so spring does not start from zero

A generalist agency
Reactive, once the season has already turned
Handling it in-house
Hope, and a discount

Reporting

Custom Marketing Solutions

Installs and tickets attributed back to the campaign that produced them

A generalist agency
Cost per lead, with no view of what closed
Handling it in-house
Gut feel about which month was busy
Book a Call

Thirty minutes. We will tell you what hvac marketing should actually cost you.

Before you commit

HVAC questions

Ask a different question
01Why market during the busy season if we're already flat out?

Because going dark at the peak costs you the rankings you need at the next one, and because being busy with repairs is not the same as being busy with replacements. The lever during a peak is usually mix, not volume.

02How do we fill spring and fall?

Maintenance agreements and pre-season tune-ups, sold to customers you already have. It is largely an email problem, the list exists, and most companies never work it.

03Should we bid on 'AC repair' when costs spike in July?

Selectively. Costs go up because everyone piles in, and paying peak prices for repair leads with no replacement path is how budget disappears. We would rather concentrate spend where the higher-value jobs are.

04Do you have HVAC results you can show us?

Yes, a new HVAC division that went from no traction to over $811K in tracked revenue through focused paid search and Local Service Ad management. The full record is on our results page.

The next signal is yours

Find the clearest path to your next stage of growth.

See verified client results
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